Giant Interactive (HK) Limited (“Giant”, “we”, “our”, or “us”) greatly recognizes and values the privacy of people (“you” or “user”) who use or access Domino Fates(“Game”), and/or otherwise use or access any of our provided services, including software systems, customer support, marketing and advertising, and community services (collectively the “Giant Services” or “our services”).
This Privacy Policy describes why and how we collect, store, and use your personal data, and the choices and rights you have regarding the personal data you provide or we collect in connection with the Giant Services. Please read this entire Privacy Policy. By using our services you acknowledge that you have read, understood, and accepted this Privacy Policy. In the case you do not agree with any of the terms of this Privacy Policy, you may immediately stop using our services. If you have any questions about this Privacy Policy, please contact us using the contact details provided in the “Contact and Complaint” section of this Privacy Policy.
To the extent permitted by applicable law, children under the age of 13 (or other age threshold required by local laws) are not allowed to create any Giant Account (“Account”) for the Giant Services. If you are 13 or above but are considered a minor in your jurisdiction, you must have your parent or legal guardian read through this Privacy Policy with you, and you represent that you have obtained the permission of your parent or guardian to create your Account.
If you are a parent or legal guardian of a minor in your jurisdiction, please make sure that you have read this Privacy Policy before allowing your children to create their own accounts or to use the Giant Services. You agree that you will be subject to this Privacy Policy and be responsible for your children’s activities while using the Giant Services. You agree to supervise your children’s use of the Giant Services and make sure that your children only view content that is age-appropriate to them.
In the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, your personal data may be transferred to the successor. We will endeavor to make an announcement in advance, disclose the details of the event, and request the successor to process your personal data in accordance with this Privacy Policy. If the successor needs to process your personal data beyond the scope authorized in this Privacy Policy, the successor will notify you and obtain your consent.
Giant may periodically modify, adjust, or revise the terms of this Privacy Policy due to changes in the Giant Services or updates in applicable laws and regulatory requirements. We will notify you of the policy changes by displaying the effective date of the changes at the top of this Privacy Policy, or by other means if applicable. You acknowledge and agree to check the updated terms of this Privacy Policy regularly. By continuing to use the Giant Services, you acknowledge that you have read and understood how we process your personal data according to the updated Privacy Policy.
1. What Data We Collect and Process
(1) Data We Collect (either directly from users or through a third party)
(a) Account Registration Information: Username, email address, password, and Open ID.
(b) Birthday: Used when you apply for birthday gifts or other benefits.
(c) Connected Social Media Account Information:Information from Facebook, Google, or Apple ID when you log in via these accounts.
(d) Personal Profile Information:Nickname, avatar, personal signature, etc.
(e) Game Data:Gameplay status, progress, and usage statistics.
(f) Chat Data:Communication records from in-game chats.
(g) Malicious Content Information:Data to prevent harmful content in the game environment.
(h) User Service Information:Data collected when you contact customer support.
(i) Survey Information: Your responses to surveys.
(j) Activity Participation Information:Information collected from participation in activities or sweepstakes.
(k) IP Address and Device Information:Including Advertising ID and device information.
(l) Payment Data: Credit card details for in-game purchases.
(2) Data We Automatically Collect
(a) Device information (e.g., device ID, MAC address, IMEI).
(b) Data related to crashes, errors, and diagnostics.
(c) Interaction data with our services (e.g., page visits, content views).
(d) Data shared with us by third parties (e.g., the data we receive from third-party applications when you link them to our services, such as when you make a third-party login via Google).
2. Why We Collect and Process Your Personal Data
In order to provide our services to you, we collect and process your personal data for one or multiple purposes described below, including to:
3. allow you to have access to our services;
4. manage your account and verifying your identity;
5. improve and personalizing your gaming experience;
6. deliver personalized advertisements;
7. ensure security and preventing fraud;
8. comply with legal obligations and responding to government requests; and
9. develop new services and improving the quality of our existing services.
For the purposes mentioned above, we may engage our Affiliates to process your information, provided they adhere to this Privacy Policy's terms. For clarification, “Affiliates” in this Privacy Policy refers to any entity that directly or indirectly controls, is controlled by, or is under common control with Giant Interactive (HK) Limited.
10. Advertisements and Your Choices
We may use your data to deliver personalized advertisements. You can opt out of receiving marketing communications by following the instructions in the messages or adjusting your device settings.
11. Cookies and Similar Technologies
We use cookies to track user activity, improve our services, and personalize your experience. You can manage cookies through your browser settings, but disabling them may affect your use of certain features of our services.
12. Who May Access Your Personal Data
Your personal data may be accessed by:
(1) Other users during gameplay or in chat areas.
Other players can view your profile information (like your nickname, achievements, level, and character details) and read the messages you have posted on or through our services. We strongly recommend that all users avoid posting personal or sensitive data at any time on or through our services.
(2) Competent authorities as required by law.
We may disclose your personal data to competent governmental authorities when required by applicable laws and regulations, or where necessary to serve the public interest.
Other than where we are required by applicable laws and regulations, we may disclose your personal data when we reasonably believe in good faith that such disclosure is necessary to identify, contact, or bring legal action against you, if we reasonably believe that (a) you are violating any other agreement(s) between you and us; (b) you are infringing third-parties’ rights and interests (including but not limited to intellectual property rights); and/or (c) it is necessary to prevent fraud or other illegal activities.
(3) Third-party vendors providing services such as payment processing, marketing, and customer support.
We may collaborate with third party service providers to provide services and functionalities to you, and such service providers may use cookies and/or other tracking technologies to collect or receive data about you. If you make any payments in using our services, your payment details will be handled by the relevant payment service provider.
13. Data Retention
We retain your personal data as long as your account is active or as necessary to provide you with our services. Certain data may be retained for a longer period to fulfill our legal obligation and/or to enforce our terms. Data may be stored in the United States.
You acknowledge and agree that your data will be stored and processed on our servers which may not be located in your country/region of residence and can be accessed by our support, engineering and/or our affiliates in other countries/regions. No matter where our servers are located, we will take the appropriate safeguards to guarantee your rights in conformity with this Privacy Policy and the applicable laws and regulations.
14. Your Rights and Choices
You have the right to access, correct, or delete your personal data, as well as to opt out of marketing communications. You can withdraw your consent if data processing is based on consent. You can exercise these rights by contacting us through the details provided in the “Contact and Complaint” section.
15. Securing Your Data
We take reasonable measures to protect your personal data. Unfortunately, the transmission of information via the internet is not completely secure. We therefore remind users to also take precautions, such as using strong passwords and being aware of security risks online.
When you use or interact with third-party services that may be available on our services, such as third-party social media widgets, share buttons, and/or login mechanisms, this Privacy Policy does not and will not extend to such services/features, which will be subject to the respective third-party privacy policies.
16. Age Limits and Children Protection
Children under 13 (or the applicable age in your jurisdiction) are not allowed to create an account. Parents and guardians are responsible for supervising their children’s activities while using the Giant Services.
17. Cross-Border Data Transfer
Where necessary for the purposes mentioned in Section 2, we may transfer your personal data to other parties, which may involve the cross border transfer of data to other countries. In doing so, we will ensure that your personal data receives the appropriate level of protection in compliance with the applicable laws and regulations.
18. Contact and Complaint
If you have any requests, concerns, questions about us, this Privacy Policy or how we process your personal data, or you want to make any complaints or want to exercise your data subject rights, please contact us as soon as possible by emailing our Data Protection Office at:
Giant Interactive (HK) Limited
Email: dominogame2025@gmail.com
19. Supplemental Terms – Jurisdiction-Specific
California Consumer Privacy Act (CCPA). The CCPA requires us to provide our users who reside in California with the additional notice below. For the purposes of this notice, Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined by the CCPA.
Personal Information does not include information that is:
As noted above, in order to provide Giant Services to you, we collect and process your personal data for purposes including:
We may collect Personal Information from the following categories of sources:
If you are a California resident, you may exercise the following rights:
You have the right not to receive discriminatory treatment for exercising your CCPA privacy rights, subject to certain limitations.
An authorized agent may submit an access or deletion request on your behalf by sending a written authorization signed by you using the contact information in the “Contact and Complaint” section. We may still require you to directly verify your identity and confirm that you provided the authorized agent permission to submit the request.
If you are in the European Economic Area (EEA) or the United Kingdom (UK), the following additional information applies to you in addition to the Privacy Policy set out above.
In addition to the information set out in the “Your Rights and Choices” section of the Privacy Policy above, you have the right to:
Our legal basis for collecting and using the information described in section 1 for the purposes in section 2 of our Privacy Policy is:
While we typically do not collect sensitive or special category personal information, where we do this, it will be on the grounds of consent or other applicable lawful basis. If you have questions, need further information about the legal bases for processing your personal information, or want to withdraw your consent, please see section 11 “Contact and Complaint” in the Privacy Policy above.
Where we transfer your personal information to countries and territories outside of the European Economic Area and the UK, which have been formally recognized as providing an adequate level of protection for personal information, we rely on the relevant “adequacy decisions” from the European Commission, where applicable.
Where the transfer is not subject to an adequacy decision, we have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Policy. The safeguards we use are the European Commission’s Standard Contractual Clauses as issued on 4 June 2021, including the UK Addendum, and/or the UK International Data Transfer Agreement permitted under Article 46 of the UK GDPR. This is how transfers of personal information between us and other companies will be safeguarded. All companies are required to protect personal information that they process from Europe in accordance with European Union data protection law. Transferred personal information includes basic information such as your name or contact information such as your email address.
Our Services are not marketed to, or intended for, children. For the purposes of our Services, “children” refers to individuals (a) under the age of 13 years old or, if older, (b) between 13 and 18 years old but under the age at which they can give valid digital consent to processing their personal information under applicable data privacy laws. We strive to follow the different minimum age guidelines set by the laws of individual regions when determining the age at which children can access certain features of our Services.
Children are not permitted to use these Services, and we do not knowingly collect any personal information from children. Though our Services are not intended for children as the primary audience, we may collect age information before allowing a user to proceed with certain Services. If we learn that we have inadvertently gathered personal information about a child that is not subject to an exemption under applicable privacy law, we will take measures to promptly remove that information from our records.
To lodge a complaint with your national or regional data protection supervisory authority, please contact the competent authority.